online inquiry
If you have any inquiries,
please fill out the form below to submit it.
We will make every effort to reflect your requests.
1. Purpose of processing personal information
TSE (hereinafter referred to as the "Site") processes personal information for the following purposes, and does not use it for purposes other than the following purposes.
- Confirmation of the customer's intention to join, identification and authentication according to the provision of services to customers, maintenance and management of membership, payment of the amount according to the supply of goods or services, supply and delivery of goods or services, etc.
2. Processing and retention period of personal information
① The site processes and retains personal information within the period of retention and use of personal information agreed upon when collecting personal information from the information subject or the period of retention and use of personal information according to laws and regulations.
② Specific personal information processing and retention periods are as follows.
- Customer registration and management: Until the service use contract or membership subscription is canceled
- Records of contract/subscription withdrawal, payment, goods supply, etc. in e-commerce: 5 years
3. Rights and obligations of information subjects and legal representatives and how to exercise them A user can exercise the following rights as a personal information subject.
① The information subject can exercise the following personal information protection-related rights at any time on the site.
1. Request to read personal information
2. Request for correction in case of errors, etc.
3. Request for deletion
4. Request to stop processing
4. Create items of personal information to be processed
① The site handles the following personal information items.
<Customer Inquiry, Product Inquiry>
- Required items: company name, name, contact information, email
- Optional items: Consent to receive information
5. Destruction of personal information
In principle, the site destroys the personal information without delay when the purpose of processing personal information is achieved. The procedures, deadlines and methods of destruction are as follows.
-Destruction procedure
The information entered by the user is not transferred to a separate DB after the purpose is achieved, and is destroyed after sending an e-mail to the person in charge. In this case, personal information will not be used for any other purpose except as required by law.
- Deadline
The user's personal information is destroyed after mail is sent.
6. Matters concerning the installation, operation and rejection of the automatic personal information collection device
The site does not use 'cookies' that store and retrieve the information subject's usage information from time to time.
7. Created by the person in charge of personal information protection
① The site is responsible for the handling of personal information, and designates a person in charge of personal information protection as follows to handle complaints and damage relief from information subjects related to personal information processing.
▶ Person in charge of personal information protection
Name: Wooshinje
Position: Planning and Public Relations Team/Manager
Email: SJWOO@TSE21.COM
▶ Department in charge of personal information protection
Name: Wooshinje
Position: Planning and Public Relations Team/Manager
Email: SJWOO@TSE21.COM
② The information subject can inquire about all personal information protection related inquiries, complaint handling, damage relief, etc. that occurred while using the service (or business) of the site to the person in charge of personal information protection and the department in charge.
The site will respond and handle inquiries from the information subject without delay.
8. Changes to the Privacy Policy
① This personal information processing policy is effective from the effective date, and if there are additions, deletions, or corrections of changes according to laws and regulations, we will notify you through a notice 7 days before the implementation of the changes.
9. Measures to ensure the safety of personal information
In accordance with Article 29 of the Personal Information Protection Act, the site takes technical/administrative and physical measures necessary to ensure safety as follows.
① Minimization and training of personnel handling personal information
We are implementing measures to manage personal information by designating employees who handle personal information and limiting them to the person in charge.
② Technical measures against hacking
The site is monitored and blocked by using a web hosting security program to prevent leakage and damage of personal information caused by hacking or computer viruses.
③ Restriction on access to personal information
We take necessary measures to control access to personal information by granting, changing, and canceling access rights to the database system that processes personal information, and use an intrusion prevention system to control unauthorized access from outside.
④ Access control for unauthorized persons
A separate physical storage location for personal information is established and access control procedures are established and operated.
